𧞠Rundoo Primer: A New Way to Handle Fuel Surcharges (and Other Vendor Fees)
Pass vendor surcharges through as their own line on the receipt â without touching your shelf prices.
đ Happy Motherâs Day to all the moms in the Rundoo family â the ones running the register, running the store, and running everything else too. Thanks for everything you do.
Summary
Vendor fuel surcharges are coming, with some starting as soon as May 18
Add multiple fees on the same product (Paint Care + fuel surcharge, for example)
Faster non-stock entry at the register: fewer clicks, everything in one window
Simpler units of measure in the cart: one toggle instead of two
For Benjamin Moore retailers: new RSD number field for Regional Sales Director credits
The new way: Multiple Additional Fees
What is this?
Additional Fees let you add a fixed dollar amount or a percentage onto specific products. The fee shows up on the receipt as its own line, so the customer can see exactly what itâs for. You choose which transaction types it applies to (sales, orders, or transfers), which locations it applies to, and whether itâs taxable.
The biggest change: you can now apply multiple additional fees on the same product. If you already use Paint Care Fees or Eco Fees, those work the same way they always have. You can stack a new fuel surcharge right on top of them.
What does this mean?
Say one of your paint vendors announces a fuel surcharge starting next week. Instead of going through your whole catalog from that vendor and editing prices, you create one Additional Fee, set it as a percentage, and apply it to every product from that vendor in bulk. When the surcharge ends, you turn the fee off. Your shelf prices never moved.
The same approach works for any vendor surcharge â a feed supplier adding a flat handling fee per bag, a hardware vendor adding a percentage on certain SKUs, whatever shows up in your inbox next.
Why is this important?
This is our recommended way to handle vendor surcharges. Three reasons:
Your shelf prices stay stable. Catalog, signage, and customer-facing pricing donât have to change every time a vendor adjusts.
Customers see whatâs going on. The fee shows up as its own line on the receipt, so the conversation at the counter is easier. Itâs a vendor surcharge, not a price hike on your end.
Turning it off is just as easy as turning it on. When the surcharge ends, you remove the fee. No second round of catalog edits.
What does this look like?
Setting it up
To create a fee, go to Admin â Products â Add additional fees. From there you can name the fee whatever makes sense for your store, choose a fixed amount or a percentage, set whether itâs taxable, and pick which locations and transaction types it applies to.
To assign the fee to products, you have two options:
In bulk: Go to POS â Products, filter to the vendor or department you want, and download the bulk template.
In the âAdditional Feesâ column, type the name of the fee. If a product already has a fee like a Paint Care Fee, you can add another by separating them with a semicolon (;). Reupload the file via Import products button when youâre done. This is the fastest way to apply a surcharge across a whole vendor. Make sure you are using the latest template, in case the file errors out.
One product at a time: Open the product, go to Settings, and scroll to the Additional Charges section. Pick the fees you want from the Additional Fees field. Each one shows up as a pill, and you can add as many as you need.
The other option: Update your costs and prices
If youâd rather bake the surcharge into your shelf prices instead of showing it as a separate line, you can still do it the way you always have.
To update costs: Go to POS â Products and filter down to the vendor you want. Download the bulk template, update the Standard Cost column for the affected products, and reupload.
To update prices:
If you price at the product level, use the same bulk template flow above.
If you use rule-based pricing, go to Admin â Customers â Tiers and edit the rules tied to that vendor.
Also new
Faster non-stock product entry at the register
Adding a non-stock product to the cart used to take a few extra clicks. We tightened it up:
The note field is no longer required. Add it if itâs helpful, skip it if it isnât.
Price and cost are right there in the same window. No more adding the product first and then hitting âEdit Priceâ to fill in the numbers. Everything happens in one step.
If you ring up a lot of one-off items â a bag of different types of screws, a roll of rope, a length of chain cut to size, an oddball special order â this should shave real time off every transaction.
Simpler units of measure in the sales cart
If youâve ever added a product with a unit of measure to the cart, you may remember having to set both a pricing unit and a selling unit. Weâve simplified that.
Now when you add a product with a unit, youâll see one toggle: the quantity unit. The price follows that same unit automatically, so you donât have to line them up yourself.
For products where pricing and selling units genuinely need to be different (lumber is the classic example, sold by the piece but priced by MBF), you can turn the dual-toggle behavior back on. Go to Products â Settings, scroll to Units of Measure, and toggle on Allow separate pricing unit selection in sales cart.
New RSD number field for Benjamin Moore retailers
If youâre a Benjamin Moore retailer, youâve got a new place to enter the RSD number (Regional Sales Director) used for RSD credits.
Head to Customer â Settings â Benjamin Moore Integration Numbers. Youâll see it right alongside the existing Pax ID field used for Contractor Rewards. You can also enter it at the job level if that fits your workflow better.
Different Benjamin Moore dealers use this number differently, so we added a dedicated field â enter it however works best for your store.
Got an idea for what we should build next? Drop it on the idea board. Need a hand setting any of this up? Email us at support@rundoo.ai or reach out to us via the support function in Rundoo!