Returns Revamp 🔄

Exciting display changes to Returns

What’s new with Rundoo?

We’ve revamped several display components of the Returns experience!

What does this mean?

Before:

1. Returns did not have their own identifier

2. Returns were linked to Sold Sales, which was problematic for several reasons including confusing receipts (“Am I being charged again?!”) and challenging Sales analytics.

Now:

1. Returns have their own identifier, suffixed with “-R”, standing for “Return,” for example, “2Z5S5-0910A-R.”

2. Returns have their own dedicated view within Sales

   1. Within the Returns list view:

      1. Helpful negative quantities and amounts

   2. Within the single Returns view:

      1. Original Sale details

      2. Sale history starting with the Return itself

      3. “Return details”, not “Sales details”

3. Returns receipts:

   1. List the returned Products, returned fees / taxes, returned subtotal and returned total (which will all be negative), not the data from the original Sale.

   2. List the identifier of the original Sale as a related transaction.

   3. Clearly indicate that it is a Return :)

Returns Identifiers:

Returns List View:

Single Returns View:

Receipts:

What Next?

Issue some Returns! We’re grateful for all of the input and patience as we deliver a better Returns experience. As always, message us if you have any comments, feedback, or questions. Happy Returning!