👋 Hi, I'm Dee
A quick hello from the new face behind your weekly Rundoo Primer.
You have been getting the Primer for a while now. Starting with this issue, I am the one writing it, so I wanted to properly say hello.
I am Dee, and I work on training and education here at Rundoo. My whole job is helping you get more out of the product, whether you are still deciding on Rundoo, brand new to it, a years-long regular, or the hire who clocked in this morning.
A little about me
If you have watched any of my videos, you can probably tell that I am not from around here. I am from Ireland, where I spent ten years teaching elementary school before I moved to California. As my family and I embarked on the Californian adventure, I decided to step away from the classroom and started working in tech. This job is a way of kind of mixing together my love for technology and my passion for education. What a dream!
Stores like yours are not new to me either. My dad owned and ran a hardware store for most of my life, so I know how much a store like yours means to the town around it, and I know the grind too, and how precious your time away from the counter really is. That is a big part of why this work matters so much to me.
What I love about working here
What I love about working here is simple. Rundoo genuinely cares, and you can see it in how we work. Take the idea board as an example. I’m sure, by now, you are all familiar with it. When you or someone on our team spots something missing, a feature we do not have yet or a scenario we have not covered, that is where it goes. When I read about that before joining I thought it was a great way to engage clients. What I assumed was that the ideas went there as a good marketing ploy but they weren’t used to inform product decisions. Since joining (and it has only been a few weeks) I have already watched those ideas being spoken about in the office, teams trying to figure out the best way to build them. The conversation always comes back to how to build these features so that your store, and stores like yours, will benefit from them.
So what am I doing, and how will it help you?
Here is some of what I have on the go, all aimed at helping you get more out of Rundoo:
The Rundocs — our help library. You will notice it is more navigable now, with videos and PDFs alongside the written guides.
Rundoo University — a guided path to getting live on Rundoo. If you are already signed with us and cannot get in, let me know and I will sort it out.
The Primer — we go back to our normal content next week. If there is a topic you would love me to cover, just say. (there’s a button below for that).
Other — this is the fun one: tell me what else you want. We may run teaching sessions at conferences, webinars, and more, all to help you get the most out of Rundoo.
👋 Say hi back and tell me how I can help!
Reply and tell me what kind of store you run, and one thing you would love more support on. That is the best possible start for us.
Welcome Dee!